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ManagerFull-timeRust
Salary Range
£60,000 - £85,000 /year
About the Role
Amber is seeking a Strategic Account Manager to join their mission to accelerate the transition to 100% renewables. This role involves building trusted, long-term relationships with utility partners and maximizing the value they and their customers achieve with Amber.
Key Responsibilities
- →Own and grow a portfolio of strategic utility accounts across Europe
- →Lead end-to-end account strategy to ensure partners achieve consistent value from Amber
- →Build and maintain multi-threaded relationships across executive, technical, operational, and procurement teams
- →Lead client business reviews focused on value realisation and ROI
- →Monitor account health, proactively mitigate risk, and manage escalations
- →Collaborate cross-functionally with Sales, Product, Tech & Support teams
- →Drive alignment on strategy and progress with internal stakeholders
- →Act as the voice of the customer, influencing product direction
- →Maintain accurate forecasts, account plans, and CRM documentation
Requirements
- ✓7+ years of experience in B2B SaaS account management, customer success, or enterprise sales
- ✓Background in energy retail, SaaS, energy tech, or similar industries
- ✓Proven track record managing and growing large, complex enterprise accounts
- ✓Experience leading complex renewals, expansions, and contract negotiations
- ✓Strong executive presence with the ability to engage C-level stakeholders
- ✓Deep understanding of SaaS business models and customer lifecycle management
- ✓Highly skilled in cross-functional collaboration and navigating complex organizations
- ✓Data-driven, curious and structured mindset with experience using CRM and forecasting tools
- ✓Excellent communication, presentation, and stakeholder management skills
- ✓Comfortable working in a fast-paced, scale-up environment
Benefits
- ★Flexible working hours & remote working
- ★Shares in Amber Electric
- ★Employment and leave entitlements
- ★Employee Assistance Plan for mental health support
- ★Annual Learning & Development budget
- ★Annual company conference in Melbourne, Australia
- ★External Employee Assistance Plan for mental health support
- ★Annual Learning & Development budget to support your personal growth
- ★Annual company conference in Melbourne, Australia; flights & accommodation paid for.
