Program Manager, Bank Partnerships Marketing at Block

Block

Bay Area, CA, United States of America·8h ago

ManagerFull-timeAWSAI

Salary Range

$115,600 - $156,400 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a program owner to manage the Bank Partnerships Marketing Collateral Review program within Block's Issuing team. This role involves supporting the end-to-end process of moving marketing materials through bank partner review and approval, driving continuous improvement across tooling, workflow, and partner engagement.

Key Responsibilities

→Support the Bank Partnerships Marketing Collateral Review program end-to-end: coordinate submissions, clarify requirements, negotiate timelines, and facilitate bank approvals.
→Support partner engagement with banks and networks: Build and maintain relationships with partner account managers; stay current on partner marketing guidelines and feedback trends.
→Enable cross-functional alignment to speed approvals: Work closely with Marketing, Creative, Product, Engineering, Legal, Compliance, Risk, Operations, and Brand.
→Proactively improve the system: Identify bottlenecks and failure modes; propose and implement changes to workflows, roles, and tools.
→Support audit readiness: Maintain accurate records of submissions, approvals, versions, and rationales.
→Communicate with clarity: Provide concise, action-oriented updates to stakeholders.
→Apply AI for efficiency and quality: Use AI/LLM-powered triage, policy checks, drafting/redlining suggestions, metadata extraction, and automated routing.

Requirements

✓Bachelor's degree and minimum of 5 years of program or product operations management in fintech, issuing, banking, or highly regulated industries.
✓Ability to manage multiple concurrent initiatives with competing timelines and priorities.
✓Strong grasp of bank/network marketing and brand guidelines and the broader regulatory landscape for consumer communications in financial services.
✓Experience designing and improving scalable workflows and governance.
✓Exceptional stakeholder management and communication skills.
✓Practical experience applying AI/automation to business processes with measurable impact.
✓A builder's mindset—comfortable with ambiguity, rapid iteration, and hands-on execution.