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Mid LevelFull-timeAWSGo
Salary Range
$65,000 - $75,000 /year
About the Role
We are looking for a passionate project manager to join Bluesight and run the implementation of ControlCheck for new customers. This role is responsible for forming relationships with clinicians and end users, ensuring clients have the best possible implementation experience, and managing project milestones.
Key Responsibilities
- →Manage all aspects of ControlCheck implementation projects, including kick off, software configuration, go live, and training
- →Act as the main point of contact for customers before they go live, owning all communications including weekly check-in meetings
- →Manage multiple implementation projects with various priorities and deadlines
- →Provide guidance on best configuration practices based on customer workflows
- →Liaise between customer IT groups and internal teams to facilitate technical configuration
- →Maintain up-to-date project plans, tickets, and documentation
- →Provide customer feedback to help define future product enhancements
Requirements
- ✓Bachelor’s degree or equivalent work experience
- ✓5+ years of professional work experience, with client-facing experience or healthcare industry experience preferred
- ✓2+ years of project management experience, preferably with new customer implementations for SAAS products
- ✓Experience running mid-long term projects (60-120 days)
- ✓Experience with project management software (Wrike, JIRA, Excel, G Suite, Salesforce)
- ✓Previous experience with SQL queries and/or running reports for EPIC, Cerner, Omnicell, Pyxis software a plus
- ✓High attention to detail and excellent organizational skills
- ✓Strong verbal and written communication skills
- ✓Ability to adapt to change, think critically, and work independently
- ✓Positive team-player attitude
- ✓Flexibility with scheduling to work with customers in different time zones
- ✓Willingness to travel up to 15%
Benefits
- ★Competitive salary
- ★Unlimited vacation days
- ★Generous insurance coverage
- ★401k program with a company match
- ★Fun, collaborative culture
