Content Designer at Chime

Chime

San Francisco, CA·1d ago

Mid LevelFull-timeRustAWSGit

Salary Range

$72,250 - $97,750 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

Chime is seeking a Content Designer to join their Product Design team and help shape consumer-facing product experiences used by millions of members. This role involves owning content design within the Spending, Savings & Investing pillar and working with cross-functional teams to bring clarity to complex financial concepts.

Key Responsibilities

→Own content design for defined product areas, driving clarity and quality across end-to-end user experiences in Chime’s mobile apps and digital product surfaces.
→Partner closely with cross-functional teams to shape product direction through content, from early concepting through launch and iteration.
→Write and refine clear, inclusive, and human content for product flows, feature messaging, system feedback, and microcopy.
→Make informed content decisions within your problem spaces, contributing to naming, taxonomy, and information hierarchy.
→Apply and evolve Chime’s product voice and tone in collaboration with Design and Brand partners.
→Use research insights, data, and experimentation to validate content decisions and continuously improve outcomes.
→Help scale content design at Chime by contributing to guidelines, documentation, and lightweight systems that enable consistency and quality.

Requirements

✓Experience designing content for consumer-facing digital products, with a strong understanding of UX principles and mobile-first best practices.
✓A portfolio that demonstrates end-to-end ownership, user-centered writing, and the ability to operate with a high degree of autonomy.
✓Comfort leading content decisions in ambiguous spaces and influencing cross-functional partners through craft and rationale.
✓Ability to think holistically about user journeys while maintaining a high bar for in-product copy.
✓Experience contributing to content systems, guidelines, or scalable patterns in a product environment.
✓Strong communication skills, particularly when explaining content decisions and tradeoffs to partners with different perspectives.