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ManagerFull-time
Salary Range
$52,020 - $70,380 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Manager to join ClassPass, the platform that connects people with inspiring experiences in fitness, wellness, and beyond. In this role, you will be the face of ClassPass to our fitness partners and manage a high-revenue book of business.
Key Responsibilities
- →Be an expert on boutique fitness and wellness in your ClassPass markets, including the competitive landscape
- →Responsible for revenue and Reservation growth across your book of business and the market you manage
- →Responsible Market wide partner retention focus with quarterly targets
- →Responsible for monitoring and identifying pockets of opportunity on supply health across your markets with a heavy focus on inventory availability
- →Acts as the local Voice of the Partner and escalates local nuances to country leaderships team
- →Build strong, long-term relationships with partners in a diverse book of business ranging from top, medium and lower tier accounts
- →Support your partners in your market by helping them grow their business
- →Drive adoption of new ClassPass products and retention of pre existing products among your studio partners
- →Utilise online and offline resources and tools to develop and maintain your own pipeline in SalesForce
- →Deliver outstanding service to our fitness and wellness partners
- →Engage with key studio partners during a monthly check-in via phone and in-person meetings
- →Retain our partners by providing best-in-class support & relationship management
- →Quarterly Business Reviews and develop in-depth performance reports to share with studio partners
- →Contributes towards country specific projects across the partner bases
- →Assist with resolving transactional issues and complete ad-hoc projects
Requirements
- ✓Strong Negotiation Skills in managing/developing your current and prospective book of business
- ✓Good Strategic Thinking skills in implementing and executing tactical project plans
- ✓Strong Communication skills: Comfortable using a broad range of communication styles across different audiences
- ✓Good Collaboration Skills: Leverages deep experience to teach their colleagues new skills
- ✓Good Business Acumen Skills: Able to articulate at a high level the value of the work that they do
- ✓A proven experience in Account Management with a full understanding of the field
- ✓Track Record in managing processes and priorities to hit deadlines consistently
- ✓Right to work in Portugal
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