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Mid LevelFull-timeJavaScriptPythonJavaGoAWSRESTAPIAI
About the Role
We are looking for a Care Team Operations Specialist to join our Care Operations team. This role focuses on improving efficiency across the core operational services of Color's Virtual Cancer Clinic by supporting workflow automation and analytical initiatives.
Key Responsibilities
- →Identify inefficiencies across care team operations, systems, and platforms and design new ways of working to improve scalability
- →Gather and translate stakeholder needs into technical solutions
- →Scope, design, and build internal tooling, scripts, and workflow automations for the care services operational team
- →Maintain tools, scripts, and automations while providing user support including training and issue handling
- →Build data dashboards, queries, and views to help the care team effectively run operations and measure SLAs and outcomes
- →Perform data analyses to guide decision making for various teams and projects
- →Develop data management tools and views for processes like supply and demand planning, forecasting, capacity planning, and patient management
- →Support multiple high priority projects and prioritize dynamic workloads in a fast-paced environment
Requirements
- ✓3+ years of work experience in coding and analytics for operational workflows
- ✓Self-starter with an eye for workflow improvements, process inefficiencies, and identifying solutions
- ✓Effective problem solver and systems thinker with an eye toward solution development
- ✓Experience building automations or scripting solutions using Python or similar programming languages like Java, Javascript and REST APIs
- ✓Strong SQL and relational database experience
- ✓Cross-functional collaborator able to identify process gaps and partner with stakeholders to create solutions
- ✓Data analytics experience
- ✓Ability to multi-task across multiple projects, teams, and deadlines
- ✓Solid communication and organization skills with ability to synthesize and disseminate information quickly
- ✓Solid documentation skills with ability to bring order to complex systems and processes
Benefits
- ★Competitive salary
- ★Comprehensive medical, dental, vision, life, and disability benefits
- ★401k match
- ★Monthly phone and wifi stipend for employees
- ★Annual ergonomic stipend
- ★Generous vacation policy, paid holidays and company-wide recharge days
- ★Equal paid parental leave for birthing and non-birthing parents
- ★Free cancer screening and prevention resources for employees and their adult dependents
