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LeadContractAgileGit
Salary Range
$60 - $65 /hour
About the Role
We are looking for a Technical Program Manager to join CompassX, a boutique business and technology consulting firm. This role will lead highly complex, large-scale back-of-house deployment programs across domestic and international markets for Quick Service Restaurant clients.
Key Responsibilities
- →Own the end-to-end execution of large-scale technology deployment programs from initial readiness through global stabilization.
- →Build and maintain integrated program plans that synchronize technology, operations, vendor execution, and training workstreams.
- →Act as the "Navigator," guiding the roadmap and proactively managing dependencies and trade-offs across parallel teams.
- →Lead and align cross-functional stakeholders across Engineering, Finance, Security, and Franchise organizations to drive delivery outcomes.
- →Serve as the "Translator," converting technical constraints into clear execution plans for non-technical leadership and franchise partners.
- →Drive accountability with external vendors and system integrators through clear performance tracking and rigor.
- →Oversee technical readiness and cutover activities, ensuring software, hardware, and networking are production-ready for thousands of sites.
- →Identify and mitigate risks early, escalating with clear data-driven options to keep delivery moving safely.
Requirements
- ✓10+ years of experience in Technical Program Management leading complex, enterprise-level technology deployments.
- ✓Strong technical fluency across software systems, integrations, and infrastructure to validate technical strategies.
- ✓Proven consulting background, ideally with experience managing global or multi-region programs in a client-facing capacity.
- ✓Expertise in Stakeholder Management, with a demonstrated ability to influence senior leaders and drive consensus without direct authority.
- ✓Mastery of Program Rigor, including the use of Agile project governance to drive team velocity and execution discipline.
- ✓Nice to Have: Experience with restaurant, retail, or Back-of-House (BOH) systems and working with franchise partners.
