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ManagerFull-timeJavaScriptJavaGit
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Technical Account Manager to join GTX Solutions, a boutique consulting firm specializing in Customer Data Platforms (CDPs), real-time activation, personalization, and MarTech integrations. This hybrid role combines engagement leadership with technical project management to drive measurable business outcomes for high-growth companies and global enterprises.
Key Responsibilities
- →Act as the engagement lead for assigned clients, managing overall program health, satisfaction, and strategic direction.
- →Run weekly client calls, providing updates on progress, capturing next steps, and ensuring follow-ups happen.
- →Translate client goals into technical tasks, validate data flows and use cases.
- →Maintain project plans, Teamwork PM, JIRA/Asana boards, or similar tools to track deliverables and deadlines.
- →Translate client objectives into clear requirements for our solution engineers and ensure alignment.
- →Coordinate QA or data validation steps with internal solutions engineering team members and client stakeholders.
- →Drive roadmap conversations, helping clients evolve use cases and get more value from their platforms.
- →Proactively identify account risks or upsell opportunities, collaborating with leadership as needed.
- →Produce concise, high-quality documentation and status updates.
Requirements
- ✓4+ years in a technical account management, MarTech consulting, or digital project management role.
- ✓Hands-on familiarity with Tealium (iQ, AudienceStream, EventStream). Able to discuss tags, data layers, audiences, and connectors intelligently.
- ✓Strong client communication and relationship management skills.
- ✓Experience managing multiple concurrent projects in a fast-paced environment.
- ✓Comfortable with project management tools (Teamwork, JIRA, Asana, Smartsheet, or similar).
- ✓Familiarity with downstream activation platforms (Salesforce Marketing Cloud, Emarsys, ad platforms, etc.) is a plus.
- ✓Comfortable with JavaScript, APIs, data-layer logic, and CDP platform mechanics
- ✓Excellent organizational skills, with a proactive, ownership-driven mindset.
