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Mid LevelFull-timePythonAI
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking an AI Operations Program Manager to own the full lifecycle of AI agent deployments at Databricks. This role involves managing the process from ideation through design, QA, field enablement, and daily operations, bridging senior sales leadership and technical teams.
Key Responsibilities
- →Process Optimization: Identify inefficiencies and areas where agents can drive performance improvement.
- →Documentation & Governance: Develop Business Intent Docs and SOPs, apply governance frameworks, and create detailed process documentation.
- →QA & Deployment Management: Lead UAT/QA, execute SOQL queries for data validation, coordinate testing, manage phased rollouts, and conduct technical troubleshooting.
- →Cross-Functional Collaboration: Work closely with sales, marketing, and IT teams to ensure seamless integration of AI tools.
- →Training & Field Enablement: Build comprehensive enablement materials and design/deliver training programs.
- →Performance Monitoring: Continuously monitor AI system performance and resolve performance gaps.
- →Continuous Improvement: Define, track, and optimize KPIs by building dashboards and implementing A/B testing.
Requirements
- ✓Minimum of 5 years in sales, sales ops, or a related field with at least 2 years managing tools or technologies.
- ✓Strong understanding of sales reporting methodologies and data analysis tools.
- ✓Proven ability to influence without authority and manage projects effectively.
- ✓Strong analytical skills with the ability to interpret complex data sets.
- ✓Excellent communication skills to convey technical concepts to non-technical stakeholders.
- ✓Proactive approach to problem-solving with a focus on continuous improvement.
- ✓Adaptability and willingness to learn new platforms and technologies.
Benefits
- ★Comprehensive benefits and perks tailored to employee needs.
- ★Health insurance and 401k options.
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