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ManagerFull-time
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an SMB Account Manager to support our business in Kuwait. This role involves managing a portfolio of small to medium restaurant partners, driving business performance, and fostering partner growth.
Key Responsibilities
- →Manage a portfolio of small to medium size partners ensuring world class customer service
- →Support growth of partners through various communication methods
- →Maintain long-term relationships with our partner base
- →Negotiate with partners to reach favourable outcomes
- →Be the point representative of your partners and liaise effectively with our teams
- →Grow accounts to strengthen relationships with partners
- →Execute campaigns to improve important performance metrics
- →Drive partner engagement with Deliveroo's local marketing opportunities
Requirements
- ✓2+ years experience in an Account Management role or similar
- ✓Strong relationship building skills with clear evidence of producing results
- ✓Strong written and verbal communication skills
- ✓BSc/BA in business, engineering, Economics or a related field preferred
- ✓Experience with Excel, Google Sheets or formula based tools
- ✓A self-starter; proactive & always thinking of what the next step needs to be
- ✓Strong negotiation skills
- ✓Solution-oriented individual using data to back decision-making
- ✓Exceptional stakeholder management, with resilience & maturity to face challenges
- ✓A fantastic communicator with a 'get it done' mindset, well-organised and efficient
- ✓Looker and Power BI experience are a plus
- ✓Fluency in English and Arabic is a MUST
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