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ManagerFull-timeMicroservicesGitAIAPI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Global Onboarding Program Manager to join HighLevel, an AI-powered sales and marketing platform. This role will own and elevate the global onboarding experience across multiple regions, ensuring a seamless flow from offer acceptance to activation.
Key Responsibilities
- →Design and optimize global onboarding programs across India, US, Philippines, Mexico, and other EOR locations
- →Integrate SOP-driven workflows into automated onboarding experiences that support scale and efficiency
- →Ensure flawless execution of onboarding tasks including candidate setup, documentation verification, and IT provisioning
- →Develop and manage onboarding dashboards, reporting cycles, and quality controls
- →Serve as the cultural ambassador ensuring new hires understand HighLevel’s values and operating culture
- →Ensure adherence to all country-specific onboarding requirements and compliance tasks
- →Create onboarding playbooks, manager guides, and training templates
- →Lead and mentor the onboarding team to ensure consistent, high-quality delivery
Requirements
- ✓8+ years of experience in global onboarding or HR operations, preferably in a fast-paced SaaS or tech environment
- ✓Proven experience designing and scaling onboarding programs across multiple countries and time zones
- ✓Strong understanding of global compliance requirements and HR operational workflows
- ✓Expertise with HR tech stacks (Darwinbox, ADP, WorkBright, Checkr, OnGrid, EOR Platforms-Deel/remote)
- ✓Stellar project management, communication, and stakeholder partnership skills
- ✓Analytical mindset with the ability to translate data into operational improvements
- ✓Empathy, cultural awareness, and passion for creating exceptional employee experiences
- ✓Summary Bullets
- ✓Own the architecture of HighLevel’s global onboarding program
- ✓Integrate SOP-driven workflows into automated onboarding experiences
- ✓Ensure flawless execution of onboarding tasks
- ✓Develop and manage onboarding dashboards and reporting cycles
- ✓Serve as the cultural ambassador for new hires
- ✓Ensure adherence to country-specific onboarding requirements
- ✓Create onboarding playbooks and manager guides
- ✓Requirement Bullets
- ✓8+ years of experience in global onboarding or HR operations
- ✓Proven experience designing and scaling onboarding programs
- ✓Strong understanding of global compliance requirements
- ✓Expertise with HR tech stacks
- ✓Stellar project management, communication, and stakeholder partnership skills
- ✓Analytical mindset with the ability to translate data into operational improvements
- ✓Empathy, cultural awareness, and passion for creating exceptional employee experiences
- ✓Benefit Bullets
- ✓[]
