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Mid LevelFull-timeRustAWSGitGo
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
Key Responsibilities
- →Manage inbound customer inquiries through phone, live chat, and email
- →Work cross-functionally with internal and external partners to solve customer issues
- →Service a geographically diverse customer base
- →Provide best-in-class customer service
- →Work in a fast-paced startup environment
- →Manage follow-ups with customers as required
- →Help other areas of the organization when needed
- →Adhere to company standards and workforce management schedules
Requirements
- ✓1+ years of experience in a customer-facing role (preferred but not required)
- ✓Passion for serving customers
- ✓Strong organizational skills
- ✓Ability to communicate confidently and professionally
- ✓Composure in high-stress situations
- ✓Attention to detail
- ✓Ability to remain productive in an open-office environment
Benefits
- ★A great 401(k) plan with employer match
- ★Top-of-the-line health, dental, and vision insurance
- ★Competitive time off and parental leave
- ★Access to financial wellness tools
- ★Enhanced mental health support
- ★Fertility healthcare benefits
- ★Student loan resources
- ★Monthly work-from-home and quarterly lifestyle stipends
- ★Team-building experiences
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