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SeniorFull-timeAWSTerraformCI/CD
Salary Range
$59,670 - $80,730 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Cloud Engineer to join Rhapsody’s global Cloud Operations team. This role is responsible for the stability, reliability, and operational excellence of Windows-based workloads running on AWS.
Key Responsibilities
- →Deploy, operate, and harden Windows Server workloads on AWS (EC2, ASG, Launch Templates, EBS, AMIs).
- →Manage Windows services: Active Directory/AD DS, AWS Directory Service/Managed AD, Group Policy, DNS, IIS, SMB file services (FSx for Windows), certificates/PKI, and RDP access.
- →Implement infrastructure-as-code using Terraform, Windows scripting, and AWS CLI; maintain consistent golden images and configuration baselines.
- →Use AWS Systems Manager (Run Command, Patch Manager, Inventory) to manage and standardize Windows fleets.
- →Build and maintain PowerShell scripts/modules for provisioning, configuration, maintenance, and diagnostics.
- →Contribute to shared Terraform modules and CI/CD deployments to reduce manual operations.
- →Monitor Windows server performance and cloud metrics using CloudWatch, Datadog, Event Logs, and performance counters.
- →Perform deep troubleshooting across Windows OS, IIS, Active Directory, Group Policy, Kerberos/NTLM authentication, TLS/certificates, DNS, and firewall/routing issues.
- →Diagnose hybrid connectivity issues involving VPNs, load balancers, security groups, route tables, and TLS termination.
- →Enforce secure configuration baselines and monthly patch/update cycles for Windows environments.
- →Collaborate with the Security team on detections, log analysis, and endpoint protections.
- →Maintain up-to-date documentation (SOPs, runbooks, standards, diagrams) and follow change/incident/problem management processes.
- →Work directly with internal and external customers to troubleshoot application issues, connectivity, and environment configuration.
- →Support onboarding, migrations, deployments, and post-incident reviews.
- →Collaborate with SRE/Engineering on observability, tuning, resiliency, and cost optimization.
