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Customer Experience Leader (Part-Time) at IndigoBooksMusic
IndigoBooksMusicWhitehorse, YT, ca·21h ago
Entry LevelFull-time
Salary Range
$16,575 - $22,425 /year
This salary is estimated based on similar roles. The actual salary may vary.
WHAT YOU’LL DO: 
Looking to take your first step into leadership or grow your retail experience? Coles is hiring a Customer Experience Leader (CEL) to support our Whitehorse store on a part‑time, hourly basis.
This role is ideal for someone who enjoys leading by example, supporting a team, and creating a welcoming, customer‑first environment in a close‑knit store setting.
Duties:
• Support daily store operations, including opening and closing the store
• Lead the sales floor during your shift to deliver a great customer experience
• Coach, support, and motivate team members
• Maintain visual standards and help execute promotions
• Ensure a safe, organized, and customer‑ready store environment
• Share product knowledge and help customers discover what they love
• Role model Indigo’s values and inclusive cultureWe’re looking for someone who:
• Has retail or customer service experience (lead or keyholder experience is an asset)
• Is interested in growing their leadership skills
• Enjoys working with people and supporting a team
• Is reliable, flexible, and comfortable working evenings and weekends
• Thrives in a small‑market, community‑focused environmentWhy join Indigo?
• Part‑time, hourly leadership role with hands‑on experience
• Supportive team and growth opportunities
• A welcoming, inclusive workplace that celebrates curiosity and connection
Free to sign up. Takes 30 seconds.
About IndigoBooksMusic
IndigoBooksMusic operates as a prominent retailer specializing in books, music, and related media products. Established as a cornerstone of Canadian culture, the company has built a reputation for curating diverse collections that cater to both avid readers and music enthusiasts. With a presence that spans physical stores and an online platform, IndigoBooksMusic has become a trusted destination for literary and musical exploration, reflecting its commitment to fostering a love for storytelling and sound. The company’s origins are rooted in the Canadian market, where it has grown to become an integral part of the local retail landscape. The company’s offerings include a vast selection of books across genres, from fiction and non-fiction to children’s literature, as well as a wide range of music formats, including vinyl records, CDs, and digital downloads. Key features of IndigoBooksMusic include its curated selections, knowledgeable staff, and a seamless integration of online and in-store experiences. The target audience is broad, encompassing students, professionals, collectors, and casual consumers who seek quality content and a vibrant shopping environment. Additionally, the company often hosts author events, book clubs, and musical performances, enhancing its role as a cultural hub. Notably, IndigoBooksMusic has achieved significant market recognition, including being one of Canada’s largest book and music retailers. Its unique value proposition lies in its ability to blend commerce with community, offering not just products but also a space for cultural engagement and discovery.
