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Mid LevelFull-timeAzureAgileGitGo
Salary Range
£85,000 - £110,000 /year
About the Role
We are looking for a Principal D365 CRM Functional Consultant to join our Consultancy Practice team. This role involves leading high-value Dynamics 365 implementation projects and mentoring junior team members.
Key Responsibilities
- →Lead workshops with clients to gather and document requirements
- →Customize Dynamics 365 Customer Engagement, including Sales, Customer Service, Project Service Automation, and Field Service
- →Conduct testing and peer reviews to ensure solution quality
- →Run ‘show and tell’ sessions to demonstrate progress and gather feedback
- →Prepare structured training materials and deliver end-user training sessions
- →Manage data migration processes and be onsite with clients during go-live activities
- →Mentor junior team members with their growth, confidence, and experience
Requirements
- ✓Expert functional experience in CRM configuration, standard customization, workflows, dashboards, forms, views, and standard reports development
- ✓Deep and broad knowledge of the technical capabilities of Dynamics 365, including appropriate certification
- ✓Good understanding of Azure and cloud technologies
- ✓Broad understanding of the software development life cycle, development management, release management, data migrations, cut-over planning, and early live support
- ✓Experience with Waterfall or Agile methodologies
- ✓Strong logical thinking and problem-solving abilities
- ✓Ability to work collaboratively with team members and clients
- ✓Ability to multitask and manage time effectively
- ✓Strong written and oral communication skills
- ✓Professionalism and presentability
