Technical Solutions Architect at Interfaceai

About the Role

We are seeking a Technical Solutions Architect – Professional Services to join our team at interface.ai. This senior, hands-on technical leader will be responsible for designing, validating, and guiding the implementation of interface.ai solutions for enterprise financial institutions.

Key Responsibilities

• →Design end-to-end solution architectures for customer implementations, from discovery through production rollout
• →Define integration patterns between interface.ai and various systems including cloud telephony platforms, contact center systems, core banking systems, and digital banking platforms
• →Produce and review architecture artifacts including design diagrams, data flow specifications, and security models
• →Validate non-functional requirements including performance, scalability, reliability, and observability
• →Act as the technical lead on complex or strategic implementations
• →Partner with Professional Services delivery teams to resolve architectural and integration challenges
• →Support Sales Engineering during late-stage deals requiring deep architectural validation
• →Collaborate with Product and Engineering to communicate customer architectural needs and influence product enhancements