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Mid LevelFull-timeAWSMachine LearningAI
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Jerry.ai is looking for a Customer Support Agent to join their growing team. This role involves helping customers make changes to their insurance policies from Jerry's 55+ insurance carrier partners.
Key Responsibilities
- →Respond to inbound calls from existing customers
- →Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents
- →Help customers with questions about existing insurance policies
- →Work to retain policyholders by finding solutions for customers at risk of cancellation
Requirements
- ✓2+ years of experience working in a call center environment
- ✓Ability to multitask and manage multiple competing priorities
- ✓Passion for helping others
Benefits
- ★Hourly wage: $19.00 - 21.00
- ★Medical, dental, vision insurance, 401K match
- ★Ongoing training and mentorship
- ★Flexible scheduling options
- ★Comprehensive benefits package including paid time off, parental leave, and wellness benefits
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