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Account Manager (SMB) (Hybrid) (Position located in New York) at Knowbe4
Knowbe4New York, New York·1w ago
ManagerFull-timeRustAI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Manager (SMB) to join KnowBe4, a cybersecurity company that empowers organizations worldwide to strengthen their security culture. This role is responsible for managing customer accounts and maximizing sales opportunities within those accounts.
Key Responsibilities
- →Promote and sell KnowBe4’s range of products and services
- →Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities
- →Identify key decision makers while developing and qualifying opportunities
- →Articulate the value proposition of KnowBe4’s full suite of products
- →Achieve or exceed monthly quotas and/or targets
- →Be well versed in KnowBe4’s product offerings and promote them at trade shows
- →Follow up on marketing leads to generate sales opportunities
- →Act strategically in offering or negotiating discounted pricing
- →Maintain accurate records for customer interactions
- →Support in the renewal process where there is an opportunity to grow the account
- →Work with Customer Success Managers and Renewal Specialists to increase customer commitment
Requirements
- ✓Bachelor’s degree a plus
- ✓Proven track record in sales
- ✓3 years selling software to Small Medium Enterprise
- ✓Familiarity with standard concepts, practices and procedures within the IT Security Field
- ✓Experience with Salesforce and Gmail
- ✓Network or Security Plus preferred
- ✓Excellent verbal and written communications
- ✓Stats driven business professional
- ✓Motivated, energetic self-starter
- ✓Strong collaborative and teamwork skills
- ✓Must be able to work with minimum supervision
Benefits
- ★Company-wide bonuses based on monthly sales targets
- ★Employee referral bonuses
- ★Adoption assistance
- ★Tuition reimbursement
- ★Certification reimbursement
- ★Certification completion bonuses
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