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SeniorFull-timeGit
Salary Range
$88,400 - $119,600 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Marketing Manager to join our team. This role focuses on developing strategies that turn customers into advocates and drive product adoption.
Key Responsibilities
- →Develop and run lifecycle programs that drive onboarding, adoption, renewal, and expansion
- →Build and manage a scalable customer storytelling and advocacy program
- →Lead customer communications including newsletters, learning content and event invitations
- →Define KPIs for adoption, engagement, advocacy, and expansion
Requirements
- ✓5+ years’ experience managing customer or lifecycle marketing, ideally in B2B SaaS
- ✓Proven ability to build advocacy and storytelling programs
- ✓Strong cross-functional collaboration and project management skills
- ✓Excellent storytelling and writing ability
- ✓Data-driven mindset with familiarity using HubSpot, Salesforce, Gainsight or equivalent
- ✓Passion for accessibility, inclusion, and customer experience
Benefits
- ★Competitive benefits package
- ★Bonus opportunities
- ★Unlimited vacation/FTO
