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SeniorFull-timeRust
Salary Range
$47,736 - $64,584 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The GTM Vendor Solutions team is seeking a Program Manager to lead sales vendor programs at scale. This role involves partnering with global cross-functional leaders to establish scalable vendor programs and build connective tissue across leaders, teams, and programs to optimize growth and scale the business within a vendor portfolio.
Key Responsibilities
- →Act as lead to ensure vendor programs are set up properly, teams are adequately trained, and program success is measured consistently
- →Serve as a sales subject matter expert (SME) for vendor teams to ensure they understand product value and customer engagement strategies
- →Provide regular updates on performance to stakeholders and collect feedback to discuss with vendor partners
- →Serve as a consultant to identify opportunities to help teams focus and scale by leveraging the vendor network
- →Manage the Vendor Solutions operating model through forecasting, planning, deploying, and training teams
- →Lead cross-functional development of new contracts and updates to existing contracts
- →Manage knowledge transfers and process optimization with vendor partners
- →Effectively manage day-to-day operations in collaboration with vendor partners
- →Design reporting standards for operational metrics, service level requirements, and process KPIs
- →Provide quality checks and address issues through corrective action plans around KPIs
- →Demonstrate leadership and produce results that help the team effectively scale
- →Travel both domestically and internationally
Requirements
- ✓Deep sales experience and program management strengths
- ✓Effective communication, relationship building, and analytical abilities
- ✓Experience in building best-in-class vendor sales operations
- ✓Ability to manage escalated issues and maintain continued communication during resolution
- ✓Experience in managing operating models and process optimization
- ✓Strong leadership skills and ability to think like an owner
- ✓Willingness to travel both domestically and internationally
