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SeniorFull-timeRustAI
Salary Range
$49,725 - $67,275 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join LinkedIn. This strategic role focuses on helping customers unlock value from LinkedIn Hiring Solutions through customer advocacy, data-driven insights, and enablement.
Key Responsibilities
- →Serve as a Customer Champion and Advocate
- →Help customers realize value from their investment
- →Partner on customer retention and expansion
- →Drive customer success and retention
- →Partner with sales counterparts to ensure adoption
- →Act as a strategic advisor to customer stakeholders
- →Deliver insights and best practices
- →Champion AI-powered enablement
- →Monitor and optimize engagement
- →Collaborate cross-functionally with internal teams
- →Drive measurable outcomes
Requirements
- ✓Experience in customer success management
- ✓Strong understanding of customer retention strategies
- ✓Ability to build trusted relationships with stakeholders
- ✓Data-driven approach to problem-solving
- ✓Familiarity with AI tools like Hiring Assistant and Co-Pilot
- ✓Excellent communication and presentation skills
- ✓Ability to analyze usage metrics and identify optimization opportunities
- ✓Experience working with hiring solutions and recruitment processes
- ✓Strategic thinking and problem-solving abilities
- ✓Ability to influence product improvements based on customer feedback
