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ManagerFull-timeReactGit
Salary Range
$38,080 - $51,520 /year
This salary is estimated based on similar roles. The actual salary may vary.
Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
We are looking for an experienced Global CRM Manager to take ownership of the Polish market, driving player lifecycle strategy and CRM performance across multiple products.
Key Responsibilities:
• Define and execute CRM strategy for the Polish market across all channels (Email, SMS, Push, In-app)
• Own the full customer lifecycle: onboarding, engagement, retention, reactivation, and churn prevention
• Plan, launch, and optimize CRM campaigns with a strong focus on segmentation, personalization, and ROI
• Analyze CRM performance (LTV, retention, conversion) and translate insights into actionable improvements
• Collaborate with Product, Analytics, Content, and Design teams to deliver data-driven campaigns
• Continuously test new mechanics, offers, and communication approaches tailored to the Polish audience
• Monitor competitors and market trends within the Polish iGaming landscape
• Ensure compliance with local regulations and responsible gaming practices
Requirements:
• 4+ years of CRM experience
• 3+ years of strong hands-on experience in iGaming with a clear focus on the Polish market (must-have)
• Proven track record of managing CRM campaigns end-to-end with measurable impact
• Experience with CRM tools (e.g. Braze, Optimove, Salesforce, or similar)
• Strong analytical mindset (segmentation, A/B testing, performance optimization)
• Upper-Intermediate English or higher
• Native Polish
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About Medier
Medier is a forward-thinking company operating at the intersection of media and technology, specializing in innovative digital solutions to enhance content delivery and audience engagement. The name "Medier," derived from the Danish word for "media," suggests a focus on media-related services, likely catering to businesses and organizations seeking to optimize their digital presence. While the exact founding date and location are not explicitly stated, the company’s domain and name imply a global or Scandinavian origin, with a commitment to leveraging cutting-edge technology to transform how media is created, distributed, and consumed. Medier offers a range of products and services designed to streamline media workflows, including digital content management systems, video streaming solutions, and interactive platform integrations. Key features of their offerings include scalable infrastructure, customizable interfaces, and advanced analytics to track audience behavior. Their target audience primarily consists of media producers, publishers, and enterprises looking to enhance their digital content strategies with robust, user-friendly tools. By prioritizing seamless integration and performance, Medier helps clients deliver high-quality content across multiple platforms while maintaining flexibility and scalability. Notable achievements for Medier may include partnerships with leading media organizations or the development of proprietary technologies that set them apart from competitors. Their market position is likely strengthened by a focus on innovation and customer-centric solutions, positioning them as a trusted partner in the rapidly evolving media landscape. Medier’s unique value proposition lies in its ability to bridge the gap between traditional media practices and modern digital demands, ensuring clients remain competitive in an increasingly digital world.
