Technical Writer (6400) at Metrostarsystems

Metrostarsystems

Washington, DC·13h ago

Mid LevelFull-time

Salary Range

$51,000 - $69,000 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Technical Writer to support mission-critical communications and network operations by producing clear, accurate documentation for complex technical environments. This role will make an impact across the federal government by transforming operational knowledge into actionable artifacts that drive secure execution, accelerate onboarding, and ensure continuity of operations.

Key Responsibilities

→Partner directly with Network Engineers and technical SMEs to document systems and processes
→Develop and maintain SOPs, runbooks, and operational guides
→Capture architecture diagrams, workflows, and technical dependencies
→Support transition-in documentation and knowledge transfer efforts
→Ensure documentation aligns with security, operational, and customer expectations
→Maintain version control and documentation repositories
→Proactively identify documentation gaps that impact mission readiness

Requirements

✓Active Top Secret security clearance with SCI eligibility required
✓3+ years of experience producing technical documentation in support of IT, cybersecurity, engineering, or systems integration programs
✓Bachelor’s degree in English, Technical Communication, Information Systems, Computer Science, Engineering, or a related field preferred
✓Demonstrated ability to develop clear, accurate, and well-structured technical documentation
✓Hands-on experience working directly with engineers, cybersecurity staff, system administrators, and program stakeholders
✓Proven experience documenting complex technical systems in regulated or mission-critical environments
✓Direct experience using Jira to track documentation tasks and coordinate with technical teams
✓Hands-on experience authoring and maintaining documentation in Confluence and ServiceNow
✓Strong proficiency with Microsoft Word, PowerPoint, Excel, and document version control
✓Ability to contribute immediately with minimal ramp-up in a mission-critical operational environment