Assistant Marketing Manager - Phuket & Khaolak (Timeshare Experienced) at MinorInternational

About the Role

The Assistant Marketing Manager will oversee all Guest Service Representative locations in Phuket, Khao Lak, and other assigned areas to ensure the production of qualified tours through direct bookings, lead generation, or package sales. This role involves overseeing operational delivery of various on-site programs and campaigns while working within established budget targets.

Key Responsibilities

• →Work with the Senior Management team to deliver business results aligned with KPIs and budgets.
• →Manage all operational aspects of marketing campaigns in coordination with Marketing GSR Supervisors and Team Leaders.
• →Assist in identifying potential GSR locations and presenting business proposals to AVC Management for approval.
• →Oversee the recruitment and performance management of GSR team members in collaboration with the People & Culture team.
• →Lead interviews, training, and development of new and existing GSR team members and supervisors.
• →Set and maintain standards of excellence for the GSR team.
• →Oversee GSR performance expectations and communicate them to all associates and supervisors.
• →Manage and respond to client and tour inquiries.
• →Review, forecast, and identify areas for improvement or opportunities, working proactively with various marketing and operations managers.
• →Drive tour delivery from GSR, In-House, Referrals, and other booth attendance.
• →Generate qualified prospective leads from all GSR sites.
• →Coordinate with site sales colleagues to deliver business results.