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Mid LevelFull-timeAgile
Salary Range
$110,500 - $149,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
Key Responsibilities
- →Work closely with engineering and product development teams to facilitate communications with customers
- →Handle incoming customer requests for information or assistance
- →Communicate with prospective customers to offer insight and education about the platform
- →Configure technical tasks for customer setup
- →Support testing, validation, and acceptance of delivered features
Requirements
- ✓Experience gathering and documenting business and functional requirements in complex technical environments
- ✓Strong analytical skills with the ability to break down complicated workflows and systems
- ✓Experience working closely with engineering teams in agile or iterative delivery environments
- ✓Ability to communicate clearly with both technical and non-technical stakeholders
- ✓Experience supporting testing, validation, and acceptance of delivered features
- ✓Strong organizational skills and attention to detail
- ✓Comfortable working across legacy systems and modern application components
- ✓Proactive mindset with a focus on continuous improvement
- ✓Experience with collaboration tools such as Confluence and SharePoint
- ✓A consultant mindset that keeps the needs of the client and users at the forefront of all decisions
- ✓Experience working in Agile development environments
- ✓Bachelor’s Degree
- ✓Applicants must be authorized to work in the United States and may require U.S. citizenship and a security clearance.
