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Mid LevelFull-timeRustAI
Salary Range
$10,200 - $13,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Implementation Consultant to join OpenGov, a leader in AI and ERP solutions for local and state governments. This role involves managing end-to-end implementation projects, providing technical guidance, and ensuring smooth deployment of OpenGov solutions.
Key Responsibilities
- →Manage end-to-end implementation projects for new customers, including data requirements gathering, technical configuration, and administrator training
- →Act as the primary technical point of contact for new customers deploying OpenGov
- →Interact directly with government officials and staff to guide them through the implementation process
- →Understand customer requirements and collaborate with cross-functional teams to enhance processes
- →Develop expertise in governmental processes across multiple states
- →Collaborate with the engagement and adoption team to ensure a consistent customer experience
- →Continually leverage and develop best practices for implementation efficiencies
- →Gather and communicate customer feedback and feature requests
- →Serve as a trusted advisor to both customers and OpenGov team members
Requirements
- ✓2+ years of experience working in the public sector in areas such as Procurement, Budgeting, or Finance/Accounting
- ✓At least 2 years of experience in software implementation consulting
- ✓Strong knowledge of analyzing and reporting large volumes of financial data
- ✓Proficiency in training customers on software solutions
- ✓Ability to provide clear and effective phone support
- ✓Strong skills in conceptualization, modeling, and design
- ✓Advanced Excel skills, including functions, pivot tables, and error-checking
- ✓Demonstrated track record of working in a fast-paced environment
- ✓Excellent interpersonal and communication skills
