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ManagerFull-timeRustAI
Salary Range
$61,200 - $82,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Optimove is seeking a Customer Success Manager to join our dynamic team. This role involves interacting with client stakeholders to deliver outstanding results and unlock value for our clients.
Key Responsibilities
- →Own overall client relationship, enabling them to unlock value from their partnership with Optimove
- →Establish a trusted and strategic relationship with each assigned client
- →Be a strategic connector, ensuring the right resources from Optimove engage with key stakeholders at your clients
- →Be the customer’s advocate internally by communicating requests and issues across departments
- →Provide training, guidance and advice to help your clients unlock maximum value using the Optimove platform
- →Communicate major product updates and releases ensuring clients enact changes
Requirements
- ✓Bachelor’s degree
- ✓1-4 years of experience in relevant roles, ideally from software companies
- ✓Extremely strong presentation and communication skills
- ✓Proactive, highly organized, with the ability to manage multiple tasks
- ✓A true value-enabler who relishes helping clients achieve their business goals
- ✓Fast learner who can understand and articulate technology at any level
- ✓Rich and effective interpersonal skills
- ✓Strong analytical skills
- ✓Growth mindset – always pushing yourself out of your comfort zone
- ✓Excellent computer skills, including Excel
- ✓Experience in technology-related fields, preferably web-based software
- ✓Must be eligible to work in the UK – we are unable to provide sponsorship at this time
