Loading...
ManagerFull-timeRustAWSGoAIAPI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Success Advisor to join our Success Advisory team at Pigment. This role involves working closely with strategic clients to optimize their Pigment experience, demonstrating the full value of our AI-powered business planning platform.
Key Responsibilities
- →Align with Customer Success teams to build strategies that consider clients’ roadmap and challenges
- →Serve as the trusted advisor to our most strategic clients regarding technical topics
- →Run audits on clients’ workspaces
- →Enrich and maintain our Success Plan offering
- →Collaborate with Product & R&D to identify areas of opportunity for product enhancements
Requirements
- ✓6 years of experience as a Solution Architect or similar technical, client-facing role
- ✓Comfort and confidence in client-facing interactions with client administrators or C-Suite executives
- ✓Strong EPM modeling experience
- ✓Ability to quickly identify technical challenges and communicate solutions to clients
- ✓Proven ability to lead multiple projects with internal & external stakeholders
- ✓Experience with finance processes or other use cases (such as supply chain, SPM, Workforce)
- ✓Experience in data analysis, data flows & connections (SQL, API)
