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ManagerFull-timeGit
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Renewal Account Manager to join our team at Ping Identity. This role focuses on managing the end-to-end renewal process for a large portfolio of Subscription and SaaS renewals within an assigned territory.
Key Responsibilities
- →Portfolio Management: Oversee and manage the quarterly and annual renewal portfolio and quota for the designated territory.
- →Revenue Optimization: Maximize renewal value, renewal rates, on-time renewals and uncover growth opportunities during the renewal cycle by working closely with the sales team.
- →Risk Mitigation and Churn Reduction: Identify churn risks, develop strategies and execute "save plans" in collaboration with Account POD to mitigate churn and drive high renewal rates.
- →Customer Engagement: Engage customers a minimum of 120 days in advance of renewal. Build on-going customer cadence and relationships while ensuring high customer satisfaction.
- →Negotiation and Proposal Development: Develop and execute win-win negotiation strategies, prepare renewal quotes and proposals, and address customer questions and objections.
- →Operational Excellence: Maintain accurate renewal forecasts in Salesforce ensuring opportunity, quote, close plans are accurate, up-to-date, and compliant with internal policies and practices.
- →Cross-Functional Collaboration: Work effectively with cross-functional teams, including Sales, Customer Success, Finance, and Legal.
- →Product Knowledge: Develop an understanding of the software product, its use cases, licensing models to articulate the value proposition effectively to customers.
Requirements
- ✓Minimum of four (4) years of renewal sales experience in a Software (ideally SaaS) company.
- ✓Demonstrated ability to effectively communicate (verbal and written) with C-Level contacts.
- ✓Strong time management and organizational skills
- ✓Assertive self-starter comfortable working in a fast-paced, dynamic environment.
- ✓Possess a collaborative spirit and the ability to work effectively with others as part of a broader, cross-functional team.
- ✓Experience using Microsoft Office or Google Apps (e.g. Microsoft Excel or Google Sheets).
- ✓A four-year degree in Business or equivalent professional experience.
Benefits
- ★Generous PTO & Holiday Schedule
- ★Parental Leave
- ★Progressive Healthcare Options
- ★Retirement Programs
- ★Education Reimbursement
- ★Commuter Offset (Specific locations)
