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ExecutiveFull-time
Salary Range
$151,725 - $205,275 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Manager – Mid Market to join our expanding team in the Account Management department. This role focuses on managing and retaining customers in a well-established area of the business.
Key Responsibilities
- →Responsible for in-life management of a customer base, by developing personal relationships with key clients, identifying new opportunities, and securing them through relationship management
- →Keep churn within account base to a minimum
- →Deliver a proactive review strategy for all customer base
- →Drive upselling and cross-selling within customer base, including building a sustainable pipeline
- →Deliver a retention strategy to help reduce churn in line with expectations
- →Demonstrate excellent commercial acumen to help maintain margin and drive gross profitability
- →Develop long-standing, meaningful relationships with all clients assigned, and build relationships with all key stakeholders
- →Have a positive attitude toward customers in all interactions and establish rapport
- →Be a team player
- →Apply honesty, initiative, flexibility, and confidentiality
- →Maintain a positive work atmosphere and culture
Requirements
- ✓Deliver a proactive review strategy for all customer base
- ✓Drive upselling and cross-selling within customer base, including the build of a sustainable pipeline
- ✓Deliver a retention strategy to help reduce churn in line with expectations
- ✓Demonstrate excellent commercial acumen to help maintain margin and drive gross profitability
- ✓Develop long-standing, meaningful relationships with all clients assigned, and build relationships with all key stakeholders
- ✓Have a positive attitude toward customers in all interactions and establish rapport
- ✓Be a Team player
- ✓Apply honesty, initiative, flexibility, and confidentiality
- ✓Maintain a positive work atmosphere and culture
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About RadiusLimited
RadiusLimited is a forward-thinking technology company specializing in innovative solutions for connectivity and communication. Operating at the intersection of networking and digital infrastructure, the firm focuses on developing tools that enhance data flow and system integration for businesses and organizations. While the exact founding date and location are not specified, the name "RadiusLimited" suggests a global reach with a commitment to defined, high-quality service boundaries, reflecting a strategic approach to technology deployment. The company leverages cutting-edge advancements to address the evolving demands of modern digital ecosystems. The company's primary offerings include advanced networking solutions, secure communication platforms, and customized integration services tailored to streamline operations across various industries. Key features of their products emphasize scalability, reliability, and interoperability, ensuring seamless performance even in complex environments. RadiusLimited targets enterprises, IT professionals, and organizations requiring robust infrastructure to support remote work, data analytics, and cloud-based operations. Their solutions are designed to enhance efficiency, security, and user experience, catering to clients who prioritize precision and adaptability in their technological investments. Notable achievements for RadiusLimited include the development of proprietary technologies that have set new benchmarks in network performance and data security. The company has established itself as a trusted partner in the tech industry, recognized for its ability to deliver tailored solutions that align with client-specific needs. By maintaining a focus on innovation and customer-centric design, RadiusLimited continues to differentiate itself through a unique value proposition that combines technical excellence with practical, real-world applicability, positioning it as a leader in the competitive digital infrastructure space.
