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Entry LevelFull-timeRust
Salary Range
$27,094 - $36,656 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Manager to join our team at Radius Telematics. This role focuses on developing and maintaining strong, long-term relationships with customers.
Key Responsibilities
- →Own customer growth by supporting onboarding, training, and the adoption of best practices to maximize business value and return on investment
- →Drive upsells and cross-sell campaigns, enabling customers to take greater advantage of the Radius Telematics product and service portfolio
- →Act as the primary point of contact for customers, ensuring queries and issues are managed efficiently
- →Support the creation of customer references, case studies, testimonials, and referrals from the assigned customer portfolio
- →Act as a customer advocate by gathering feedback, understanding customer needs and industry trends
- →Work closely with internal teams to manage escalations and ensure timely resolution of critical customer issues
- →Collaborate with the sales team to support prospect engagement and promote new products, features, and enhancements
Requirements
- ✓Experience in account management or customer relationship management
- ✓Strong communication and interpersonal skills
- ✓Ability to build and maintain long-term customer relationships
- ✓Knowledge of the telematics industry or related fields
- ✓Proven track record in driving customer growth and retention
Benefits
- ★25 Days annual leave
- ★Excellent training and coaching
- ★Opportunities for ongoing development and progression
- ★Life assurance
- ★Competitive base salary
- ★Rewarding commission scheme
