US People Operations Team Lead at Realtimeboardglobal

Realtimeboardglobal

Austin, US·14h ago

LeadFull-timeAgileGoAI

Salary Range

$95,625 - $129,375 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We're looking for an exceptional People Operations Team Lead to lead people operations across the US at Miro. This high-impact leadership role involves directly managing the US People Operations team while serving as a mentor and subject matter expert to the Global People Ops organization.

Key Responsibilities

→Lead the US Team: Directly manage and develop the US-based People Operations team, fostering a culture of care, empathy, and high performance. Serve as a hands-on mentor and advisor to People Operations team members globally.
→Serve as the US Expert: Act as Miro's subject matter expert on operationalizing employment law and compliance across US jurisdictions, with deep expertise in California, New York, and Texas.
→Drive Operational Excellence and Efficiency: Identify service gaps and implement innovative solutions that enhance service delivery and employee experience.
→Be Hands-On When It Matters: Jump into the details when needed — whether that's resolving a complex case or personally handling escalations that require senior expertise.
→Deliver Complex, Cross-Functional Projects: Own the execution of time-sensitive initiatives.
→Partner Strategically with Key Stakeholders: Collaborate closely with People Technology, Legal, Total Rewards, PBPs, and other stakeholders.
→Leverage Data to Drive Decisions: Use data to monitor team performance, identify trends, and make evidence-based recommendations.

Requirements

✓Deep US Employment Law Experience & Expertise: 6+ years of HR experience with substantial exposure to US employment frameworks.
✓Experience Driving Efficiency Through Technology: Track record of implementing AI, automation, or service delivery technologies.
✓Exceptional Stakeholder Management: Outstanding communication and collaboration skills.
✓Hands-On Leadership Experience: You're a roll-up-your-sleeves leader who balances strategic thinking with tactical execution.
✓Proven Leadership at Scale: 5+ years of experience leading direct reports while also coaching, mentoring, and influencing team members outside your direct reporting line.
✓Ability to Simplify Complexity: Demonstrated ability to translate intricate legal and operational requirements into simple, followable how-to guides.
✓Strong Program Management: Proven ability to manage multiple complex projects simultaneously with strict accountability for results.
✓Comfort Operating in Ambiguity: You thrive when building foundational processes from scratch while simultaneously managing urgent escalations.