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Mid LevelFull-time
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Forward Deployed Data Analyst to join Reflow, a workforce and workflow intelligence platform. This role involves defining and validating productivity, economics, and workflow definitions to ensure new teams get accurate analytics from day one.
Key Responsibilities
- →Partner with clients to understand their goals and translate them into a clear implementation plan within Reflow.
- →Own setup, configuration, and implementation for new customers, helping them reach value quickly.
- →Ensure customers continue to get value after onboarding by refining configurations, metrics, and reporting.
- →Work closely with Product and Engineering to identify improvement opportunities and help shape the product roadmap.
- →Continuously improve implementation and analytics processes to reduce time to value.
- →Design, validate, and iterate on Reflow data models to keep metrics and reports accurate and meaningful.
- →Query and analyze anonymized, aggregated data to improve data design and identify gaps or inconsistencies.
- →Partner with Customer Success and Product to define how organizations and teams measure their work, then translate that into reliable business intelligence.
Requirements
- ✓Strong SQL and database skills, using data to drive and validate configuration decisions.
- ✓Rigorous and detail-oriented, with a focus on correctness, edge cases, and avoiding conflicts in data.
- ✓Excellent at translating business intent into clear, testable logic and rules.
- ✓Comfortable handling complex data models, metrics, or implementation logic.
- ✓Strong communication skills, especially in client-facing conversations.
- ✓Experience in client-facing roles, ideally in implementation, analytics, solutions, or customer success.
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