Strategic Account Executive - Publishing Services at RRDonnelley

RRDonnelley

Laguna Hills, CA, us·4d ago

SeniorFull-time

Salary Range

$93,925 - $127,075 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are seeking a Strategic Account Executive for the Publishing Services Sales team. This role focuses on enhancing the company's position by servicing and corresponding with assigned and new accounts in a dependable and timely manner.

Key Responsibilities

→Engage in up-sell opportunities on current and future customer projects
→Identify and sell RRD Publishing Services capabilities to existing and new accounts
→Manage customer inquiries regarding customer orders in process and future orders pending
→Enhance customer relationships by developing targeted solutions and new business opportunities
→Perform core-selling activities including sales call preparation, pricing, presentation, and post-call analysis
→Ensure customer satisfaction with selling efforts before, during, and after each sales campaign
→Develop and maintain sales plans
→Participate in service recovery planning and execution
→Manage cross-functional and cross-business account activities with the Vice President of Sales
→Research and understand customer’s value chain and business dynamics
→Achieve sales and expense budget goals
→Resolve issues that may arise during production of customer products
→Assist in the implementation and execution of products and services
→Consult with customers to develop improved solutions to business needs
→Maintain accurate, complete, up-to-date customer files and account history
→Prepare and submit sales reports and documentation
→Develop sales product presentations and assist with the development of sales collateral
→Assist in the preparation of RFPs and RFQs
→Maintain up to date knowledge of industry trends, new products, and competitor information
→International travel may be required (less than 25%)