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Technical Writer - Emerging Talent Intern (July 2026-December 2026) at ServiceNow
ServiceNowSanta Clara, CALIFORNIA, us·3h ago
Mid LevelFull-timeAgile
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Emerging Talent Intern to join our Experience Team at ServiceNow. This internship provides an opportunity to build technical writing skills while contributing to product documentation for our innovative software solutions.
Key Responsibilities
- →Create product documentation for end users and system administrators
- →Author content in various environments, primarily DITA/XML
- →Research, write, and ensure accuracy of content for current and future product releases
- →Work closely with development teams in an Agile environment
- →Conduct peer reviews of documentation
- →Collaborate with information developers to produce content for blogs, product documentation, knowledge base, and video
Requirements
- ✓Currently enrolled in or recently completed a degree program
- ✓Strong writing and communication skills
- ✓Basic understanding of technical documentation principles
- ✓Willingness to learn new tools and processes
- ✓Ability to work full-time (40 hours/week)
Benefits
- ★Health benefits
- ★401k plan
- ★Relocation stipend (if applicable)
- ★Competitive hourly pay based on experience
Free to sign up. Takes 30 seconds.
About ServiceNow
ServiceNow is a leading enterprise cloud computing company that provides a digital workspace platform to streamline business operations and IT services. Headquartered in Santa Clara, California, the company was founded in 2004 and has since become a pivotal player in the enterprise service management (ESM) and workflow automation industry. ServiceNow’s platform is designed to help organizations digitize and automate workflows across various departments, including IT, HR, customer service, and security, enabling businesses to operate more efficiently and effectively in today’s fast-paced digital landscape. The company’s core offerings include a suite of cloud-based applications that automate and manage workflows, such as IT service management (ITSM), HR service delivery, customer service management, and security operations. Key features of the ServiceNow platform include its low-code/no-code development capabilities, integration with third-party systems, and AI-driven automation tools that enhance productivity and decision-making. The platform is tailored for large enterprises and government agencies seeking to modernize their operations, improve employee and customer experiences, and reduce manual processes through digital transformation. ServiceNow’s solutions are particularly valued by organizations looking to centralize their workflows and create a seamless, unified digital experience across their enterprise.
