XRD Technical Lead – Analytical Operations at SGS

Lead the Science. Shape the Workflow. Set the Standard.  Our East Syracuse, NY laboratory is seeking an experienced XRD Technical Lead to supervise and grow a high-performing analytical testing team. This role is ideal for a hands-on analytical chemist who enjoys balancing technical problem-solving, team leadership, and operational excellence in a production laboratory environment.  As the XRD Technical Lead – Analytical Operations, you will own day-to-day laboratory operations, guide analysts and technicians, and ensure high-quality, compliant data delivery—while actively promoting a strong culture of safety, accountability, and continuous improvement.  What You’ll Lead & Own  XRD Laboratory Operations  • Lead daily XRD laboratory operations to meet turnaround time, throughput, and data quality objectives  • Coordinate workflow and sample prioritization to ensure production targets are consistently achieved  • Apply expert technical judgment to identify and resolve analytical or workflow challenges  • Ensure accurate sample tracking, processing, and documentation within LIMS  • Monitor instrument utilization and staffing alignment to maximize operational efficiency Team Leadership & Development  • Supervise, coach, and mentor analysts and technicians through clear expectations and hands-on leadership  • Partner with Team Leads, Senior Analysts, and the Laboratory Manager to support hiring, onboarding, and training  • Assist in developing junior analysts into fully productive XRD contributors  • Manage daily performance, address issues proactively, and model strong leadership behaviors Quality, Safety & Continuous Improvement  • Champion a safety-first laboratory culture and ensure adherence to all safety protocols  • Address safety concerns immediately (e.g., hood use, PPE compliance, chemical handling)  • Implement and reinforce best practices to ensure data quality meets or exceeds industry standards  • Maintain appropriate operating supplies and communicate potential risks or issues to management