Senior/Staff/Principal Product Manager, Technical (HHS) at Skylighthq

About Skylight Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world. If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists. The work we do matters. About the job At Skylight, product managers set vision, shape strategy, align stakeholders, and support healthy, high-performing teams. Technical product managers go further by working closely with engineering and infrastructure teams to ensure secure, scalable, and resilient delivery. The U.S. Department of Health and Human Services (HHS) is launching one of the most ambitious transformations in government, and this is a rare chance to be part of it. You’ll join a high impact team of product managers, researchers, designers, engineers, and security experts working side by side with HHS leadership to modernize the systems people rely on to access healthcare, strengthen cybersecurity that protects personal data, launch digital services used by tens of millions every day, and integrate data and AI responsibly into daily work across the department so teams at every level can make smarter, safer decisions. As a technical product manager on this project, you’ll lead multidisciplinary squads to deliver secure, modern, and user centered services at enterprise scale in an environment where rapid delivery, continuous iteration, and forward momentum are essential. Success in this role requires comfort operating at high speed, prioritizing ruthlessly, learning through building, and shipping meaningful improvements quickly while navigating policy, technical, and operational constraints. You’ll shape product roadmaps that balance user needs with the urgency of execution, helping federal partners move from planning to delivery and from ideas to real outcomes. Just as importantly, you’ll equip teams to sustain progress over time by sharing durable product practices through training and enablement as well as reusable tools like templates, playbooks, and decision records so impact continues well beyond initial launches. What you’ll do • Lead a cross-functional team of researchers, designers, engineers, and subject matter experts to build and ship user-centered, scalable solutions • Drive clarity where requirements are incomplete or evolving, making informed decisions to keep work moving forward • Manage the direction, scope, and priorities of the product initiative, building from user research to minimum viable products to scalable solutions • Author, prioritize, and refine work items (epics, stories, technical tasks), ensuring teams always know what matters next • Facilitate planning, execution, and coordination forums (standups, planning, stakeholder syncs, retrospectives) with a focus on decisions and outcomes • Communicate progress, risks, and tradeoffs clearly to government stakeholders and internal leadership • Partner closely with engineering and infrastructure teams to navigate dependencies, technical debt, security requirements, and legacy systems • Support adoption and operational readiness, ensuring solutions can be sustained within government environments • Work in close partnership with government teams to transfer digital skills and product knowledge throughout the course of the project • Navigate organizational complexity to remove blockers, align teams, and advocate for agile, user-first practices • Ensure solutions integrate smoothly with existing government systems, policies, and security constraints What we’re looking for Minimum qualifications • Proven ability to manage complex, multi-workstream initiatives with competing priorities, delivery risk, and cross-organizational dependencies. • Demonstrated success leading organizational change in large institutions, including driving adoption, shifting behaviors, managing resistance, and aligning executive, operational, and technical stakeholders. • Experience operating in cross-agency or enterprise environments, including coordinating across multiple organizations, setting shared operating norms, and driving alignment on priorities, timelines, and accountability. • Experience designing or improving operating models, workflows, and governance structures to improve execution, accountability, and organizational effectiveness. • Understand lean product principles and how to apply them (e.g., minimum viable product) at various stages of the product life cycle in order to mitigate risk, validate assumptions, and amplify learning • Proven ability to define outcome-driven product strategies grounded in problem framing, stakeholder goals, user research, and strong ownership • Ability to break down complex scopes into manageable deliverables, lead prioritization, and execute against evolving product goals • Strong collaboration skills across disciplines, especially working closely with design, engineering, and acquisition partners • Ability to manage clients and stakeholders, including C-suite executives, in a way that builds trust, alignment, and healthy environments for individuals and teams • Experience working with agile and lean delivery methods (Scrum, Kanban, SAFe, etc.) and knowing when to effectively apply each • Passionate about creating better public outcomes through great government services • A mindset and work approach that aligns with our core values Nice-to-have qualifications • Experience delivering modernization in highly regulated environments such as health or government • Background with technical platforms, APIs, shared services, enterprise infrastructure, and/or security and compliance • Familiarity with continuous authority to operate (cATO) practices or evidence automation in compliance • Prior experience working in the civic tech space • Prior experience working in a startup or startup-like environment • Experience working in a remote-team environment Don’t meet 100% of the criteria but think you can do the job? We’d love to chat anyway! We’re on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they don’t check every box. Other requirements • All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment. • You must be legally authorized to work in the U.S. now and in the future without sponsorship. • As a government contractor, you may be required to obtain a public trust or security clearance. • You may be required to complete a company background check successfully. • Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute. Position type This is a full-time, exempt position. Location This is a fully remote position. Care package Salary We want to give you the most competitive salary possible. After all, you deserve it! To that end, we use the results of our interview process to determine what salary is most appropriate given your current level of seniority. For a Product Manager at Skylight, the current salary ranges are as follows: • Associate Product Manager: $90,000–$125,000 • Product Manager I: $120,000–$140,000 • Product Manager II: $135,000–$160,000 • Senior Product Manager: $150,000–$185,000 • Staff Product Manager: $170,000–$203,000 • Principal Product Manager: $180,000–$230,000 Benefits Your well-being is important to us, so we focus on supporting you in a variety of ways: • Medical insurance, dental insurance, vision insurance • Short-term and long-term disability insurance • Life and AD&D insurance • Dependent care FSA, healthcare FSA, health savings account • Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period • Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays • Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents • Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options • Business development / sales bonuses • Referral bonuses • Annual $2,000 allowance for professional development • Annual $750 allowance for tech-related purchases • Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more) • Dollar-for-dollar charity donation matching, up to $500 per year • Flexible, remote-friendly work environment • An environment that empowers you to unleash your superpowers for public good