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Demand Generation and Retention Universal Banker at StandardBankGroup
StandardBankGroupJohannesburg, GP, za·1h ago
Entry LevelFull-time
Salary Range
$7,650 - $10,350 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Client Relationship Manager to drive demand generation and client retention within Personal and Private Banking. This role focuses on activating, retaining, and deepening client relationships through proactive engagement.
Key Responsibilities
- →Proactively generate demand through outbound client engagement across virtual and telephonic channels, converting identified opportunities into sales and retention outcomes.
- →Execute targeted retention, activation and cross-sell campaigns to increase product penetration, transactional activity and long-term client value.
- →Analyse client behaviour, campaign data and sales performance trends to identify opportunities for improved conversion, engagement and retention.
- →Drive the conversion of new-to-bank and existing clients into active, retained clients through structured follow-up, education and needs-based selling.
- →Accurately capture, update and close off all outbound sales and retention activities on relevant systems to support performance tracking, reporting and compliance.
