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ManagerFull-timeRustGitGoAPI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Strategic Account Manager to join our go-to-market team at Stedi, the world's only programmable healthcare clearinghouse. In this role, you will own Stedi’s largest and most sophisticated customers, having an outsized impact on Stedi’s overall revenue by identifying expansion opportunities and partnerships.
Key Responsibilities
- →Serve as the primary commercial point of contact for strategic customers representing a significant percentage of Stedi’s monthly recurring revenue (MRR).
- →Manage a pipeline of expansion opportunities in Stedi’s CRM to track upsells, cross-sells, renewals, and transaction usage growth.
- →Bring revenue expansion opportunities from ideation through to execution, identifying new expansion use cases and ensuring successful product adoption.
- →Interface with customers daily, including executive leadership, product managers, engineers, and ops teams, through various communication channels.
- →Proactively surface product and payer-level usage insights to address issues preventing additional product adoption.
- →Collaborate with solutions engineering, payer operations, data analytics, and leadership to assist in customer engagements.
Requirements
- ✓5+ years of quota-carrying sales, account management, sales engineering, or customer success experience.
- ✓Strong track record of supporting customers as they adopt and utilize technical API-driven products.
- ✓Previous healthcare experience, specifically with software companies that sell to payers, providers, revenue cycle management (RCM) businesses, and EHR/practice management systems.
- ✓Comfortable working with technical API products and understanding how to work with, sell, and support technical product offerings.
- ✓Exceptional organizational skills, hyper-responsive, and thorough.
- ✓Ability to become the customer’s most trusted advisor, helping customers innovate on the platform to drive real business outcomes.
- ✓Resourceful, self-motivating, self-disciplined, and able to move fast to match the organization’s pace.
Benefits
- ★Competitive annual compensation range of $225K-300K (OTE, inclusive of base salary and commissions/bonus).
- ★Opportunity to work with a fast-growing SaaS vendor in the healthcare sector.
- ★Chance to shape how we work with customers for years to come.
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