Customer Service / Inside Sales Representative - Industrial Distribution at sunsrce

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com Are you looking for an opportunity to grow within a dynamic organization? Join SunSource, one of the country’s largest and most successful distributors of hydraulics, pneumatics, filtration, and automation products and services. At SunSource, you’ll have access to a variety of career paths and the opportunity to be rewarded for your hard work and dedication. Essential Functions • Build and maintain strong relationships with customers and internal sales teams. • Handle incoming customer inquiries via phone, email, and customer portals promptly and professionally. • Enter customer orders into the ERP system with a goal of 100% accuracy. • Prepare and enter quotes into the ERP system or shared directories. • Assist customers in finding the right components using product catalogs, web-based resources, and internal tools. • Expedite orders as needed to meet delivery commitments. • Provide solutions in a team-oriented environment and support outside sales as required (quoting, expediting, customer visits). • Follow up on quotes and actively support sales development, including up-selling and cross-selling opportunities. Experience, Education and Skills • High School Diploma or GED required; Associate degree or higher preferred (especially in Fluid Power or Technical programs). • 2+ years of customer service or inside sales experience, preferably in industrial distribution, manufacturing, or related industries. • Familiarity with hydraulics, pneumatics, fluid power, electrical, power transmission, motors, or motion control is highly desirable. • Proficient in Microsoft Excel, Word, Outlook, and able to quickly learn CRM systems (experience with Trend is a plus). • Strong analytical, mathematical, and mechanical aptitude. • Excellent verbal and written communication skills. • Ability to work both independently and as part of a team. • Strong organizational skills with the ability to multitask and prioritize effectively. • Calm under pressure, with sound judgment and decision-making abilities. • Demonstrates integrity, professionalism, and ethical standards. We Offer • Competitive compensation plan • Medical, dental, vision, and 401(k) benefits • Paid vacation and holidays • Tuition reimbursement and ongoing training opportunities • A national distributor with a local presence, representing quality manufacturers • A collaborative team environment that encourages professional growth and development We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [Upgrade to PRO to see contact] to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy