Talent Operations Manager at Sword Health

About the Role

Sword Health is seeking a Head of Talent Operations to build and scale the systems, data foundation, and operating rhythm of the global Talent Acquisition function. This leadership role focuses on implementing AI-driven recruiting workflows, strengthening compliance and governance, and ensuring hiring with speed, quality, and repeatability.

Key Responsibilities

• →Own end-to-end administration of the ATS (Lever today; experience with Greenhouse/Ashby a plus)
• →Build workflows, automation rules, custom scorecards, interview plans, and permissioning frameworks
• →Integrate ATS with HRIS, LinkedIn, background check tools, assessment tools, and analytics dashboards
• →Help lead the design and implementation of AI-powered recruiting workflows including automated sourcing, outreach, screening, scheduling, and debrief tooling
• →Partner with TA Leadership to train recruiters and hiring managers on new AI-driven processes
• →Build a unified Talent analytics dashboard covering funnel health, pass-through rates, hiring velocity and recruiter capacity
• →Help build the Talent playbook including SLAs, interview bar guidelines, leveling and calibration frameworks, and scorecard standards
• →Own headcount planning coordination with HRBPs tracking openings, forecasts, approvals, and budget alignment
• →Drive vendor evaluation, procurement, renewal cycles, and system migrations when needed