Solutions Operations Manager at Vanta

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.  As a Solutions Operations Manager at Vanta, you will own the execution and operationalization of scaled programs that support our global Solutions and Revenue teams. You'll translate strategic priorities into structured, repeatable programs that improve how we support customers at scale, both pre- and post-sale. Our Solutions organization plays a critical role in helping customers understand and adopt Vanta's trust management platform. We work with prospects and customers to demonstrate how Vanta can solve their security and compliance challenges. In this role, you'll drive program execution with autonomy, improve operational systems, and deliver measurable business impact. You'll work at the intersection of solutions, program management, operations, and cross-functional collaboration, partnering with Solutions, Product, Field Readiness, and R&D to ensure processes, tools, and insights are organized, measurable, and scalable across regions. What you’ll do as a Solutions Operations Manager at Vanta: - Own the coordination and execution of high-impact internal programs that support the global Solutions team, ensuring timely delivery and cross-functional alignment - Run the global Consensus scaled demo program, ensuring consistency, adoption, performance tracking, and continuous optimization across regions - Build and maintain a centralized knowledge hub that organizes scalable assets, best practices, and documentation to drive consistency and reuse across teams - Partner with Product and cross-functional stakeholders to operationalize the Voice of Customer intake and prioritization process, and synthesize customer and market insights into structured updates for R&D leadership - Collaborate with Product and Field Readiness to support scalable enablement programs tailored to the Solutions organization - Support the development and documentation of global standards that improve quality, consistency, and adoption of internal solutions - Track and maintain dashboards and reporting mechanisms that provide visibility into the Solutions team's contribution to revenue and operational impact How to be successful in this role: - 4–7 years of experience in program management, solutions operations, revenue operations, or a related field - Experience building structured processes from ambiguity and documenting scalable workflows - Strong organizational and operational skills with the ability to manage multiple workstreams simultaneously - Experience partnering cross-functionally with Product, Revenue, or Technical teams - Analytical mindset with experience tracking metrics and translating insights into action - Clear communicator who can synthesize complex information into structured documentation and updates - Ability to operate independently within defined scope while escalating appropriately and driving accountability - Preferred: - Experience managing Consensus or similar digital demo platforms within a global go-to-market organization - Strong analytical skills with experience building dashboards and reporting in tools such as Salesforce, Looker, Tableau, or similar BI platforms - Knowledge of security, compliance, or data infrastructure solutions - Experience building and maintaining scalable documentation systems (e.g., Notion, Confluence, Google Drive knowledge hubs) - Experience working directly with global sales organizations to support strategic pursuits - Vendor management experience, including performance tracking and optimization of external tools or partners - Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact What you can expect as a Vanta’n: - Industry-competitive salary and equity - Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans - 16 weeks fully-paid Parental Leave for all new parents - Health & wellness stipend - Remote workspace, internet, and cellphone stipend - Commuter benefits for team members who report to the SF and NYC office - Family planning benefits - Matching 401(k) contribution with immediate vesting - Flexible PTO policy, plus 80 hours of Sick Time - 11 company-paid holidays - Virtual team building activities, lunch and learns, and other company-wide events! - Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials. #LI-remote At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.  Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.