Bilingual Technical Customer Service Associate (German/ English) at veeva

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About veeva

Veeva Systems is a leading provider of cloud-based software solutions designed specifically for the life sciences industry. Founded in 2007 and headquartered in Pleasanton, California, the company has established itself as a pioneer in creating purpose-built platforms that streamline regulatory, clinical, and commercial operations. Veeva's name, derived from "vault," reflects its initial focus on secure data storage solutions, which has since expanded into a comprehensive suite of applications tailored to the unique compliance and efficiency needs of pharmaceutical, biotechnology, and medical device companies. Veeva's main products include Veeva Vault, a suite of applications for regulatory submissions and compliance management, Veeva CRM for sales and marketing automation, and Veeva Clinical for clinical trial data management. These platforms are distinguished by their industry-specific features, such as automated compliance checks, integrated workflows, and seamless interoperability with regulatory authorities. The company primarily serves global life sciences organizations, ranging from emerging biotech firms to multinational pharmaceutical giants, helping them navigate complex regulatory landscapes while improving operational efficiency and data integrity. Veeva has achieved significant market leadership, with a customer base spanning over 1,000 organizations worldwide. The company is recognized for its deep industry expertise and has been named a leader in multiple Gartner Magic Quadrants for its CRM and compliance solutions. Veeva's unique value proposition lies in its ability to address the life sciences sector's specialized requirements, offering a unified ecosystem that reduces manual processes, enhances collaboration, and ensures adherence to stringent regulatory standards.

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