People Ops & Systems Lead at Whatnot

About the Role

We are looking for a People Operations & Analytics Lead to build and lead Whatnot's global people operations infrastructure as we scale from 1,000 to 1,500+ employees in 2026 and expand into new international markets. This role owns the full People Operations function, ensuring every employee has a seamless experience from offer through exit.

Key Responsibilities

• →Own end-to-end employee lifecycle operations globally, including onboarding, changes, offboarding, and compliance administration
• →Build and scale the People Help Desk as the front door for all employee questions and requests
• →Lead People systems strategy and implementation, including Workday, Complete, equity platforms
• →Partner with People Business Partners and Total Rewards to deliver People analytics and insights
• →Design and implement scalable people operations processes that maintain quality and employee experience
• →Manage global compliance and reporting in partnership with Legal
• →Build and lead the shared services model for the People team
• →Drive people systems optimization across vendor management, change management, and integration planning
• →Build, hire, and develop a high-performing People Operations team
• →Lead special projects including international expansion and transformation initiatives