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ManagerFull-time
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
WHOOP is seeking an Operations Program Manager to lead cross-functional manufacturing programs that drive the introduction and improvement of production processes across the global supply chain. This role is based at our WHOOP Boston headquarters and plays a key role in scaling and sustaining high-performance manufacturing.
Key Responsibilities
- →Lead end-to-end execution of manufacturing programs, including process changes, equipment and part qualification, and production scaling.
- →Translate design and product changes into executable factory plans, aligning with CMs on technical and operational requirements.
- →Define and manage program schedules, milestones, risk trackers, and contingency plans across engineering, manufacturing, and factory teams.
- →Drive resolution of manufacturing issues impacting quality, yield, throughput, or readiness by aligning stakeholders and escalating as needed.
- →Lead cross-functional continuous improvement initiatives focused on key factory metrics such as yield, UPH, test performance, and material flow.
- →Support pilot builds and engineering validation runs through structured coordination of owners, deliverables, and timelines.
- →Communicate clear, concise program status and action plans to technical and executive stakeholders; drive accountability and timely decision-making.
- →Contribute to the development and improvement of program management processes and tools to enable scalable, repeatable execution.
Requirements
- ✓Bachelor’s degree in Engineering, Supply Chain, or a related technical field.
- ✓4+ years of experience in manufacturing, hardware operations, or program management.
- ✓Proven track record managing complex manufacturing or operations programs from concept through production.
- ✓Experience with new product or process introduction in a high-volume, fast-paced manufacturing environment.
- ✓Strong ability to align cross-functional teams and drive decision-making in ambiguous, evolving situations.
- ✓Familiarity with key manufacturing processes such as SMT, assembly, test, and pack-out.
- ✓Excellent communication and organizational skills; able to tailor messaging for technical and executive audiences.
- ✓Proficiency in tools such as Excel, Gantt charts, Jira, Confluence, GDrive, and Arena for program tracking and collaboration.
- ✓Willingness to travel internationally up to 25% to support supplier builds, validation activities, and operations reviews.
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