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ManagerFull-timeGoAI
Salary Range
$75,000 - $75,000 /year
About the Role
We are looking for an Installation Manager to oversee and manage the installation of replacement windows, siding, and doors in an assigned market area. This role reports to the Branch Manager and ensures both work quality and customer satisfaction meet or exceed company standards.
Key Responsibilities
- →Recruit, select, train, and manage installers, measure, service, and warehouse technicians
- →Oversee job sites to ensure quality installations are completed
- →Attend re-measurement and service appointments as needed
- →Perform small services while on site as necessary
- →Work with scheduling coordinators to ensure appropriate crew assignments
- →Serve as customer service liaison when install-related problems arise
- →Manage run rates and guild quality scores
- →Perform regular unplanned job inspections
- →Ensure inventory of installation materials
- →Perform other duties as assigned
Requirements
- ✓High school Diploma or GED required
- ✓5+ years of direct management experience in related industry
- ✓5+ years of issue resolution experience in the home improvement field
- ✓Valid drivers license and driving record that meets company’s insurance standards
- ✓College degree or other secondary education preferred
- ✓High proficiency-level in Microsoft Office Suite
- ✓Expertise in CRMs; Salesforce experience a plus
- ✓Customer-centric mindset
- ✓Demonstrated success in deadline-driven and high pressure environment
