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SeniorFull-time
Salary Range
$107,738 - $145,763 /year
This salary is estimated based on similar roles. The actual salary may vary.
What you’ll do
• Own account setup journey end‑to‑end - define minimum info per business type, unify ask + verify, and improve clarity during document submission and status, partnering with cross-functional teams on backend/compliance.
• Drive adoption - build intent‑driven activation and guided onboarding into key features, working with cross-functional teams on the handoff to engagement/retention.
• Lead with outcomes and experimentation - review and track the funnel, run discovery research on target customer segments, and release features across web, iOS, and Android. Ship, measure, iterate.
What success looks like
• A simpler, faster setup with higher completion rates and lower drop‑off at known pain points, with clear communication throughout.
• Build a bold activation journey that improves product discovery and first‑value milestones and reduces the share of verified customers who never transact.
• Fewer support contacts during onboarding and higher satisfaction with setup and first‑use.
 
