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SeniorFull-timeRustGoAI
Salary Range
$51,714 - $69,966 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Account Manager to join Base44, an AI-powered software development platform recently acquired by Wix. This role is instrumental in managing enterprise customers, nurturing long-term partnerships, and ensuring they realize maximum value from our platform.
Key Responsibilities
- →Own and nurture relationships with enterprise customers, serving as their primary point of contact and trusted advisor
- →Ensure successful onboarding, adoption, and ongoing engagement with the Base44 platform
- →Identify and drive opportunities for account growth, including renewals, upsells, and cross-sells
- →Proactively monitor customer health, usage trends, and satisfaction to mitigate churn and ensure long-term retention
- →Translate customer feedback and needs into actionable insights for the product, engineering, and leadership teams
- →Collaborate with sales, product, marketing, and support to deliver a seamless and positive client experience
- →Develop and deliver regular business reviews, demonstrating ROI and helping customers achieve their objectives
- →Maintain CRM best practices by documenting account activities, insights, and growth plans
- →Set the foundation to build and develop the account management team for the company
Requirements
- ✓Customer-centric professional who thrives in a fast-paced, entrepreneurial environment
- ✓Experience in managing enterprise customers and fostering relationships that drive customer satisfaction and business expansion
- ✓Strong understanding of CRM best practices and account management principles
- ✓Ability to collaborate effectively with cross-functional teams
- ✓Excellent communication and interpersonal skills
