Strategy and Business Operations Manager (All Genders) at ZooplusSE

ZooplusSE

Munich, de·1w ago

SeniorFull-timeRustGo

Salary Range

$61,880 - $83,720 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

The Strategy Office works closely with zooplus’ Chief Marketing & Sales Officer (CMSO) to shape the commercial strategy of the organization. We are building a unified commercial engine across Marketing and Sales and are hiring a Strategy & Business Operations Manager to help lead this effort.

Key Responsibilities

→Act as a trusted business partner to the CMSO and Senior Strategy Lead by shaping the strategic agenda, distilling priorities, managing key stakeholder relationships, and amplifying the performance of the commercial engine
→Lead high-impact strategic initiatives by defining problems, building structured workstreams, synthesizing insights, and driving aligned, actionable recommendations
→Partner across the commercial organization (Sales, Marketing, VM, Product, Finance) to translate strategy into execution, resolve misalignments, and ensure delivery
→Own critical initiatives end-to-end, from discovery and solution design to cross-functional deployment, while tracking outcomes and iterating
→Dive deep into data when needed (bonus if you can write SQL), using analytics and modeling to support commercial decisions and outcomes
→Build scalable frameworks, processes, and tools that raise the bar for clarity, accountability, and execution across the organization

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About ZooplusSE

ZooplusSE operates as a leading online retailer specializing in pet supplies and products. Headquartered in Germany, the company has established itself as a prominent player in the e-commerce sector catering to pet owners. Founded in 1999, ZooplusSE has grown from a regional online store into a comprehensive platform serving pet enthusiasts across Europe, reflecting its commitment to providing quality products and exceptional customer service. The company’s name, combining "Zoo" and "Plus," underscores its dedication to offering a wide array of items for various pets, from small animals to exotic species. ZooplusSE offers an extensive selection of pet supplies, including premium food, grooming tools, health supplements, and accessories for dogs, cats, small animals, birds, and fish. Key features of their platform include detailed product descriptions, customer reviews, and personalized recommendations based on pet needs. The company targets both individual pet owners and pet care professionals, providing reliable and convenient access to essential and specialty products. Their user-friendly website, zooplusse.com, ensures a seamless shopping experience with fast delivery and competitive pricing. Notably, ZooplusSE has built a strong reputation for its commitment to sustainability, offering eco-friendly products and environmentally conscious shipping options, which sets it apart in the competitive pet care market.