Jobs → Data & Analytics → Business Analyst

About the Role We are looking for a Business Analyst with expertise in ServiceNow SOMT to join our team. This role focuses on analyzing telecom business processes and implementing solutions using ServiceNow. Key Responsibilities • Analyze telecom business processes and requirements • Develop functional documentation for ServiceNow SOMT • Manage stakeholders and ensure alignment on project goals • Implement solutions using ServiceNow SOMT and related technologies Requirements • 5 years of experience in business analysis • Strong experience with ServiceNow SOMT • Knowledge of Telecom Service Management and Order Lifecycle Management • Experience with Strategic Portfolio Management • Ability to gather requirements and create functional documentation • Strong stakeholder management skills